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Privacy policy

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Introduction

We would like to assure you that for Farmakis Georgios with Tax Identification Number 112109097 based in Ag. Friday 44 T.K. 15232, Chalandri, the protection of our customers' personal data is of paramount importance. For this reason we take the appropriate measures to protect the personal data we process and to ensure that the processing of personal data is always carried out in accordance with the obligations set by the legal framework, both by the company itself and by third parties process personal data on behalf of the company.

 Processor - Data Protection Officer (DPO)

The company informs you that, for the purposes of conducting its business activities, it processes personal data of its customers in accordance with applicable national legislation and European Regulation 2016/679 for the protection of individuals against the processing of personal data and for the free movement of such data (General Regulation on Data Protection, hereinafter referred to as "the Regulation") as in force.

For any issue regarding the processing of personal data contact the Data Protection Officer (DPO) Farmakis Georgios, info@farmakisg.gr phone: (+30) 210 6822170

 What is the purpose of processing and how we use your personal data

We use your data in different ways which differ depending on the purpose of processing.

There are cases in which Farmakis Georgios will not be able to take action if it does not have specific Personal Data, such as your Personal Data required during the processing of your orders so that they can be delivered by the carrier to you and not to someone another third person.

Purposes of processing your personal data are:

 (a) the provision of the services that you entrust to us and that you wish to receive from us, such as the purchase of products (eg the purchase of an accessory) that you wish to purchase from us. Specifically:

Execution of your orders

In order to deliver your orders and to be able to support you even after the sale, the necessary information we need is:
  • the name and surname and for companies VAT, Tax Office, Profession, so that the employee who makes the delivery knows to whom he must deliver
  • the invoicing and / or delivery address so that you can pick up at your place
  • the landline number so we can contact you regarding your order
  • the mobile phone number for your electronic information via electronic messages or telephone communication regarding your order
  • your e-mail address, so that you can receive updates regarding your order.
All the above are necessary for the prevention and detection of fraud against you and against our company.
 
(b) With your consent and if you have provided us, either during the creation of a member account, or during your subscription to our newsletter and personalized communication, your possibly necessary information, the following possibilities are provided: 

Subscribe to newsletters, send updates and offers:

To subscribe to the newsletters, send the information and the offers you must give us your e-mail address (email)

With your registration and the corresponding consent, you will be able to enjoy all our updates and offers that we send via emails and text messages or Instant messaging through related services (for example with SMS, Viber, Push Notifications etc.).

Create a member account:

To create a Member Account you must provide us with your e-mail address (email) and set your own personal passwords

Customer Satisfaction Survey

The data we collect from our website is used for your participation in a Customer Satisfaction Survey, under the specific conditions set by the legal framework. The Customer Satisfaction Survey is currently conducted via electronic communication.

Personalized communication (profiling)

In order to provide you with the best possible experience, the personal data collected by our website may be used to send personalized updates, provided that you have given your consent, subject to the specific conditions set by the legal framework. More information on conducting profile training in the relevant section below.

Create a member account using Social Media:

To create a Member Account using Social Media you must give your consent to the respective Social Media
Necessary information we receive from the Social Networking medium is the address of your Email
The additional information we receive depends on the respective Social Networking medium, it can be either your gender or your date of birth or both if and when you have declared them public 
 
For details on the use of Social Media, see the corresponding section below.

By creating a member account according to the above and your respective consent, you will place your next orders without having to re-enter your details. You will now be able to enjoy an optimal experience with access to your account details, your order history and the status of your open orders and all the settings offered on the "My Account" page.

This will give you access to all your information so that you can fill it in or modify it as needed. You will be able to enter in your account all the necessary information for the execution of your orders, so that you do not have to fill them in every time you order.

You will also be able if you wish to add additional information such as your gender and date of birth which will allow us to be able to offer you an even closer to your needs and more personalized information.

Credit / Debit Card Details

Credit card details are requested upon completion of your orders if you choose the relevant payment method and relate exclusively to their electronic transmission through a secure environment to the banking institution for the completion of your payment only. Farmakis Georgios does not keep any credit card information in its systems.

Are minors and children allowed on our website?

To use the website you must be over 16 years old.

If you are under 16 years old, you may use our website only with the participation and approval of a parent or guardian.

Personal Data Security

Farmakis Georgios implements appropriate technical and organizational measures aimed at the secure processing of personal data and the prevention of accidental loss or destruction and unauthorized and / or illegal access to them, their use, modification or disclosure. In any case, the way the internet works and the fact that it is free does not allow anyone to be guaranteed that unauthorized third parties will never be able to violate the applicable technical and organizational measures, gaining access to and possibly using personal data for unauthorized and / or illegal purposes.

Cookies information

What are Cookies?

"Cookies" are small files with information that a website stores on a user's computer (usually in a web browser such as Chrome, Opera, Mozilla Firefox, Edge, etc), so that every time a user logs on to the website, the latter retrieves such information and offer the user related services. A typical example of such information is the user's preferences on a website, as they are stated by the user's choices on that website (eg selection of specific "buttons", searches, ads, etc.).

How and why do we use Cookies?

http://www.farmakig.gr uses "cookies" to collect information on online activity, to store your preferences and settings as well as to optimize the site browsing experience. We also use cookies to personalize content and ads, provide social media features and analyze your traffic. In addition, we share information about how you use our site with social media partners, 
advertising and analytics, which may combine with other information that you have provided to them or that they have collected in connection with your use of their services.

Cookies in no way harm your device and can allow us to offer you faster and better navigation on our website.

Links to other sites.

Our website may contain links to foreign websites. Farmakis Georgios is not responsible for the privacy practices or the content of other websites that do not belong to Farmakis Georgios. We therefore recommend that you read the privacy statements of these foreign sites carefully.